New System Aims to Improve Parking Experience

admin — Fri, 20 Jun 2025 15:39:41 +0000

New System Aims to Improve Parking Experience admin Fri, 06/20/2025 - 11:39

Parking and Transportation Services (PTS) will begin implementing a new parking access system this summer to improve the parking experience for those traveling to and from campus. The new equipment will be installed in all 21 gated parking decks and surface lots on the Georgia Tech campus starting in July. Once fully operational, the new system will enable PTS to better track and evaluate parking usage patterns campuswide and identify opportunities for improvement.

“Georgia Tech has been using legacy parking systems that can no longer fully meet the needs of our growing campus community,” said Melinda Alonzo, senior director for PTS. “This new modernized system will deliver an improved and more consistent service experience while providing real-time parking occupancy data — both of which are essential as our student enrollment continues to grow and we welcome more employees back to campus in the 2025-26 academic year.”

The new system will streamline and modernize parking operations in a variety of ways, including:

Hands-Free Entry and Exit (Coming Fall 2025). Accommodates a vehicle tag to allow instant access upon approaching the gate. Vehicle tags will be available to permit holders during the fall semester. Permit holders will continue to use their BuzzCards for seamless access as the system is being implemented on campus throughout the summer.

Touchscreen Kiosks. Improves user interaction with easy-to-read displays.

Mobile Pay. Tap and pay using a credit card or smartphone.

Cashless Machines. Speeds up exit times and reduces wait times.

QR Code Ticket Payment. Pay by phone before exiting by scanning the ticket’s QR code.

Direct Intercom Assistance. Instantly connect with parking dispatch if help is needed.

Event and Hotel Guest Programming. Specialized parking options for smoother guest experiences.

Online Guest Parking Validation. No more stickers, and an improved online validation process.

Alonzo added that these new features will enable data-informed decision-making to enhance the customer experience and ensure smarter, more efficient use of our parking resources. With real-time occupancy insights, the PTS team can better manage parking access for all campus stakeholders and make better use of available capacity.

More information, including implementation timelines, affected parking lots, and availability of vehicle tags, will be posted on the PTS website, pts.gatech.edu.

Summary sentence

Parking and Transportation Services will begin implementing a new parking access system this summer to improve the parking experience for those traveling to and from campus.

Summary

Parking and Transportation Services will begin implementing a new parking access system this summer to improve the parking experience for those traveling to and from campus.

Dateline

Fri, 06/20/2025 - 12:00

melinda.alonzo@pts.gatech.edu

Contact

Melinda Alonzo
Senior Director for Parking and Transportation Services
Infrastructure and Sustainability

Keywords

parking

parking and transportation services

IS News

News room topics

Campus and Community

Mercury ID

682821

Source updated

Fri, 06/20/2025 - 11:39

Parking and Transportation Services to Join Infrastructure and Sustainability

admin — Wed, 09 Aug 2023 19:56:31 +0000

Parking and Transportation Services to Join Infrastructure and Sustainability admin Wed, 08/09/2023 - 15:56

Effective Aug. 15, the Parking and Transportation Services (PTS) department will move under the leadership of Infrastructure and Sustainability (I&S).

“I’m excited to have this wonderful group join the I&S team,” said Maria Cimilluca, vice president of I&S. “This move is a great fit with the I&S portfolio of services, and PTS will be a strong partner as we work together to implement strategic, sustainable, and resilient transit operations across campus.”

PTS moves from Student Engagement and Well-Being to I&S to better align departments and services with the Institute’s strategic goals in sustainability. Transit is critical to the future of Georgia Tech, which aims to provide more sustainable service offerings to the campus community. The addition of PTS to the I&S portfolio complements and advances several of the Institute’s strategic goals and efforts for which I&S is responsible. These include the Sustainability Next Plan, the Comprehensive Campus Plan, and the Living Campus initiative. In addition, PTS leadership values operational strategies that prioritize sustainability, exceptional service, and responsible fiscal stewardship. This is evident with their transition one year ago to a self-operation model and the recent addition of fuel-efficient, hybrid vehicles to the Stinger bus fleet.

As the PTS team transitions to I&S, they will report temporarily to Jerel Harris, assistant vice president for Environmental Health and Safety, until a permanent reporting structure is established. To help ensure a smooth transition, no changes to PTS’s organizational structure or service offerings will happen until the PTS team is fully integrated and is able to take part in long-term visioning and goal-setting.

Summary sentence

Effective Aug. 15, the Parking and Transportation Services department will move under the leadership of Infrastructure and Sustainability.

Summary

Effective Aug. 15, the Parking and Transportation Services department will move under the leadership of Infrastructure and Sustainability.

Dateline

Wed, 08/09/2023 - 12:00

rpocklington@gatech.edu

Contact

Rachael Pocklington
Institute Communications

Keywords

parking and transportation services

infrastructure and sustainability

News room topics

Campus and Community

Mercury ID

668874

Source updated

Wed, 08/09/2023 - 15:45

parking and transportation services

New System Aims to Improve Parking Experience

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Parking and Transportation Services to Join Infrastructure and Sustainability

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